Private Day Hospital
Located in Bundaberg Queensland, our Private day hospital is fully licensed by Queensland Health – Private Health Regulation Unit for surgical procedures on pediatrics over 2 years of age through to adults.
Located in Bundaberg Queensland, our Private day hospital is fully licensed by Queensland Health – Private Health Regulation Unit for surgical procedures on pediatrics over 2 years of age through to adults.
Built to the highest standards, Bundaberg Private features state of the art operating theatres with the latest in anaesthesia monitoring equipment.
Accredited to National Safety and Quality Healthcare Standards (NSQHS 2nd Edition) and committed to providing premium health care in a safe and patient-centric environment.
Bundaberg Private staff are all experts in their designated fields and dedicated to the care of our patients.
Bundaberg Private is a day hospital, there is no overnight accommodation and patients are discharged on the day of surgery.
Bundaberg Private is committed to the health and wellbeing of all patients and staff, as such we are a completely smoke free environment.
At Bundaberg Private Day Hospital, we are committed to providing quality, cost-efficient day surgery services delivered by a highly qualified healthcare team. We are not only committed to providing individualised care, but also to treating both our patients and their families with compassion and respect.
Our values are to instil excellence in surgical health care.
Our vision is to inspire excellence in surgical care.
Providing the best available care to our patients
Providing the best available service to our doctors
Provide a competitive, affordable and safe health care service to our community
We are committed to continuing complying with our Management System which is based on ISO9001:2015, the international standard for Quality Management.
We are committed to continuing complying with the National Safety and Quality Health Service (NSQHS) Standards to improve the quality of health service provision in Australia.
We are also committed to continuously improving, getting better and learning: learning from our errors but also learning from others: best practice keeps on changing, and we need to want to learn to follow and improve what we do.
We have processes for planning: these are transparent to our team members and affect all team members. It is important that you know what your role and contribution are. The outcome of the planning process is a set of objectives which will be reviewed and updated at least yearly.
Finally, it is important that all team members:
By doing so we will achieve our targets and the outcomes identified above.
Linda Dooley DON
Bundaberg Private Day Hospital respects and upholds your rights to privacy protection
The Day Hospital respects and upholds your rights to privacy protection under the National Privacy Principles contained in the Privacy Act 1988. The National Privacy Principles apply to us from their introduction 21 December 2001. The Privacy Amendment (Notifiable Data Breaches) Act 2017 established the NDB scheme in Australia (to be Part IIIC of the Privacy Action 1988 on commencement).
Our policy describes how we manage any personal information we have about you.
Any questions about this policy, or any complaint regarding treatment of your privacy by the Day Hospital, should also be made in writing to this address:
Attn: Privacy Department
Bundaberg Private Day Hospital
51 Commercial Street, Kensington QLD 4670
What personal information about me does the Day Hospital hold?
The Day Hospital may hold the following information about you:
The Day Hospital will destroy or de-identify personal information due to redundancy after its legal obligations to retain the information have expired.
What does the Day Hospital do with my personal information?
We use personal information about you:
and with your consent:
The Day Hospital will not disclose personal information about you to any person except on a confidential basis to agents that we use in the ordinary operation of our business, such as for data processing, printing or mailing.
You may at any time opt out of receiving any communications from us (other than as required for the operation of our business, eg regarding payment of your account).
How do you store my personal information?
The Day Hospital stores personal information:
May I request access to personal information?
You may request access to personal information we hold about you by writing to the Privacy Officer at the Day Hospital. You do not have to provide a reason for requesting access. Where we hold information that you are entitled to access, we will endeavour to provide you with a suitable range of choices as to how you may access it (eg post or collection).
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request amendment of it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it.
Data breach preparation and response
The Privacy Act contains 13 Australian Privacy Principles (APPs) that set out entities’ obligations for the management of personal information. The APPs are principles-based and technologically neutral; they outline principles for how personal information is handled and these principles may be applied across different technologies and uses of personal information over time.
Entities are required to take reasonable steps to protect the personal information they hold from misuse, interference and loss, and from unauthorised access, modification or disclosure.
Entities are also required to take reasonable steps to establish and maintain procedures and systems to ensure compliance with the APPs.
Compliance with the requirement to secure personal information is key to minimising the risk of the data breach
All Visiting Medical Officers agree that open disclosure is good professional practice.
The Medical Board of Australia’s Good medical practice: a code of conduct for doctors in Australia states that: When adverse events occur, you have a responsibility to be open and honest in your communication with your patient, to review what has occurred and to report appropriately.
All Visiting Medical Officers agree to participate in Open Disclosure activities from time to time.
Because —
the Parliament —
this Act establishes the following Multicultural Queensland Charter —
The Day Hospital is committed to ensuring consumer and community engagement in health care decisions, and values the positive contributions consumers and the community make in improving health care service quality, equity and management.
The Day Hospital is committed to:
Bundaberg Private Day Hospital has established a Consumer Advisory Panel representative of our patient cohort.
Bundaberg Private Day Hospital has adopted the Australian Charter of Healthcare Rights
Everyone who is seeking or receiving care in the Australian health system has certain rights regarding the nature of that care. These are described in the Australian Charter of Healthcare Rights. The rights included in the Charter relate to access, safety, respect, communication, participation, privacy and comment.
The Australian Charter of Healthcare Rights is available to everyone in the healthcare system. It allows patients, consumers, families, carers and providers to share an understanding of the rights of people receiving health care.
Patients, consumers, healthcare providers and health service organisations all have an important part to play in achieving healthcare rights and contributing to a safe and high quality healthcare system.
A genuine partnership between patients, consumers and healthcare providers is important so that everyone achieved the best possible outcomes.
Healthcare providers are aware that in some circumstances, your ability to interact with the healthcare system may be restricted. Where possible they will alert family or support services about your circumstances if they consider that you need assistance.
Healthcare services and treatment that meets my needs.
This is the second edition of the Australian Charter of Healthcare Rights. These rights apply to all people in all places where health care is provided in Australia. The Charter describes what you, or someone you care for, can expect when receiving health care.
It is always best to try to resolve any concerns with your local health service provider. The contact for any concerns is Katherine Panchapakesan.
In the event you are unable to resolve any concerns with Katherine Panchapakesan, then you should contact:
The Health Care Complaints Commission
Level 17/53 Albert St, Brisbane City QLD 4000
Telephone: 133 646
Website: https://www.oho.qld.gov.au/